PAYMENT TERMS AND VAT
GETPRO AS - ORG.NR. 921 151 497. VAT (VAT) of 25% is NOT included in the stated prices. Other costs incurred in connection with the order are shipping and invoicing fees. All orders where the amount exceeds NOK 2800, - free shipping is granted. There may be errors in the online store - Getpro reserves the right to make errors regarding stated prices, sales offers, stock status, text and images.
Payment
The card is charged when the item is sent.
Kid number
Getpro does not use KID numbers. In order for the payment to be assigned to the correct order, it is important that the order number is stated as a reference in the message field. If the KID and message field are in the same field, you can write "order" in front of the order number when you pay. Does not apply to company payment.
Invoice payment (only applies to companies)
With an invoice, you have a 30-day payment deadline from the time you place your order. Once you have placed your order, you will receive an order confirmation by e-mail. In this order confirmation you will also find payment information.
There are no additional fees or costs for purchases with invoices.
You can see your current outstanding amount on your orders inside your customer account.
If you have recently made a payment, keep in mind that it can take up to five business days for the payment to be visible in this overview.
Remember that returns can take up to three weeks to be returned to our warehouses. If we have not received the return, the invoice will not be updated. You can always pay for only the items you have kept in an order. The purchase amount for the items you have returned will be deleted from the invoice as soon as we have received your return.
Payment is made to
Payee: Getpro AS
Account number: 1506.10.01953
Reference number: Your order number
You hereby agree that the seller may transfer the payment claim for your purchase to third parties, including to Getpro AS.
Error message when I pay in the online bank
Please note that Getpro does not use a KID number, and the order number must therefore be stated as a reference in the message field when paying. If the KID / message field is the same in your online bank, you can write "order" in front of the order number when you pay.
Why can I not pay by invoice?
When you order, a technical assessment is made of our system which determines whether payment by invoice is offered or not. For safety reasons, the assessment covers both known and unknown factors. If you do not receive an invoice, it may be due to:
• The delivery address and the invoice address are different.
• You have an unpaid invoice from a previous order.
We ask for your understanding if you meet these criteria, but still are not offered an invoice. We kindly ask you to use one of the other possible forms of payment this time.
Unfortunately, our customer service does not have the opportunity to influence or anticipate which payment options are available to you.
Why have I been credit checked?
Getpro reserves the right to credit assess your request for payment in arrears using an invoice. Getpro uses an electronic duplicate letter (a copy of the assessment), and if a credit assessment is made, you will receive a link to your duplicate letter via e-mail or SMS.
You can also log on to www.minexperian.no to read your copy letters (requires BankID). If you wish to have this sent to an e-mail address other than the one you have registered with us, you can change this in your account settings.
Getpro reserves the right to reject your application or limit the credit amount depending on the outcome of the credit rating. Personal information is handled in accordance with applicable laws.
Can I get a deferral of payment?
Unfortunately, we have no option to offer partial payment or deferred payment. In the event of late or non-payment, you will receive a payment reminder with a reminder fee. Remember! If you have shopped with an invoice and return goods after the payment deadline of 30 days, it is important that you pay your invoice. The amount will be refunded again as soon as we receive your return.
Card payment
Payment by card is convenient and secure and we accept MasterCard, Visa and American Express. If you shop for a large amount, it may in some cases be that card payment is not available, and you can then choose prepayment instead.
When you pay by card, we reserve the amount. The card is only charged when the item leaves our warehouse. If you return the item, the amount will be returned to the same card you paid with.
Your card information is transferred in an encrypted SSL process, which makes it completely safe to shop with payment cards at Getpro. More information about safety can be found here.
Verified by VISA and MasterCard Secure Code give you extra security when paying by card. These are so-called 3D encryption methods, which help ensure secure transactions with payment cards on the Internet.
After completing the order on getpro.no, you will be taken to a website where you will be asked to enter your password for Verified by VISA, American Express SafeKey or MasterCard Secure Code. If you have not already created such a password, you will need to do so in order to complete the order. You will be able to use the password you create every time you order online from an online store that uses Verified by Visa or MasterCard Secure Code. Once your bank has approved the password, you will receive the order confirmation from Getpro.
Here you can read more about Verified by Visa and MasterCard Secure Code (the pages are in English).
Prepayment
If you choose this payment option, the order confirmation you will receive by e-mail will contain all the payment information you need to pay for your order. Remember that bank transfers can take up to five business days. As soon as the payment is registered, your order will be sent out.
In order for payments to be assigned correctly, each order must be paid for separately, and the order number must always be stated as a reference in the message field.
Your order is reserved for 7 days pending payment.
Payment is made to
Payee: Getpro AS
Account number: 1506.10.01953
Reference number: Your order number
You hereby agree that the seller may transfer the payment claim for your purchase to third parties, including to Getpro AS.
Please note that Getpro does not use a KID number, and the order number must therefore be stated as a reference in the message field when paying. If the KID / message field is the same in your online bank, you can write "order" in front of the order number when you pay.
INVOICING / PAYMENT TERMS
Getpro invoices itself and in collaboration with Inkasso company.
Questions related to invoicing are directed in the first instance to Getpro - post@getpro.no
All purchases on the Getpro website can be paid for as follows:
Company: with prepaid invoice by email - with reference to the order order sent to the customer by email.
Invoice Logo
In cases where the customer must have a logo - we first invoice for the order itself. An invoice for printing a logo is sent by email only after we have received the transfer and received the logos on the garments.
PRIVATE PURCHASE
For private purchases, the Withdrawal Act and the Purchase Act (consumer purchases) apply - see the legal data's website which explains this in detail.
DISCOUNTS AND SALES
Percentage discounts from discount codes do not normally apply to merchandise. Exceptions may occur.