Vilkår Og Betingelser

By purchasing from us, the customer also accepts these purchase terms, which have been prepared in accordance with the Consumer Purchase Act (LOV-2002-06-21-34) and the Right of Withdrawal Act (LOV-2014-06-20-27).

Generally:

Terms of purchase at Getpro have been prepared, cf. the Consumer Purchases Act.

Getpro (hereafter sold) here:

Getpro AS

Org. no .: 921 151 497 MVA

Address: Kakkelovnskroken 2, 0954 Oslo

Email: post@getpro.no

Buyer (hereinafter customer) who places an order online:

• confirms that he has reached the age of 18, 
• declares to have read and understood the terms and conditions of purchase, 
• gives consent to these.

All prices are stated in Norwegian kroner.

Promotional prices only apply during specified promotional periods.

We reserve the right to make typing and technical errors and reserve the right to cancel orders for items that are incorrectly priced or sold out.

Continuous changes and improvements to the website are made without notice.

Payment and return

These sales conditions apply to all sales of goods from the online store to consumers and to online store sales. The customer's order confirmation / order, together with these conditions, constitutes the overall contractual basis for the transaction.

Terms here only apply to sales in Norway with Svalbard and Jan Mayen. Any shipping costs for the latter must be taken over the phone, after order registration. Customers outside this area must contact us per. letter, e-mail or telephone

Sales to consumers are regulated in the Consumer Purchases Act and the Right of Withdrawal Act, among other things.

We are responsible for transactions via any payment card through the website.

Prices

Prices include 25% VAT.

If VAT, taxes or other fees change, our prices will change accordingly.

Ordering

All bookings are considered binding. You will receive an order confirmation by e-mail with all information. In addition, you will receive an e-mail with information as the order is processed by us.

Delivery time

All orders placed on working days before 12.00 are normally sent the same day if they are in stock. You will receive your order 1-5 working days after we have received your order. Orders that contain profiled products, products with special dimensions and products that are not in stock can take longer. Considering Svalbard's location, we can unfortunately not keep the delivery time of 1-5 working days. In some cases it can take up to two weeks. If you have any questions, please contact us!

Your right of withdrawal and return right of withdrawal

No trade is completed until you have seen and approved the item. Should you regret a purchase, you report this via e-mail or send the item back in complete product packaging within 14 days from the day you receive the items (withdrawal period) and enclose with a documented explanation of the reason you return the item. You choose whether you want another item or your money back. Please note that the cancellation period is extended to 3 months if the return declaration document does not accompany the item.

The condition for return is that the item has not been in use and that it can be sold as new. All labels must be hung on and the original packaging must also be attached.

You can return an item without giving a reason for this, but it is a wish that you describe the reason for return on the return form.

If you use your right of withdrawal and return the item (s) as a postal package or letter, you pay for the return costs yourself. You are responsible for the transport risk. Fill in the return declaration document and write what you return. Once we have returned the item (s) in damage-free condition, we will refund the amount you paid within 30 days. Enter your bank or postal giro account number on the return form, and you will have the money in your account quickly, otherwise the money will be sent on a regular payment card.

Damaged goods and right of complaint: When you receive your order, it is important to check the goods for damage or defects. Should the item be damaged or damaged, you can contact us via [post@getpro.no] for further instructions. You have a two-year right of complaint in accordance with Norwegian law

Right of withdrawal

A 14-day right of withdrawal applies to your purchases. During this period, you have a right of withdrawal which means that you have the opportunity to, without any obligations on your part and apart from

shipping costs, return the goods you received.

In that case, you must return the goods undamaged and unused.

The fees are the same no matter how many items you have purchased. In the case of a used item, contact us via the contact form. In the event of a dispute, you can contact the Consumer Council or the local consumer office for help. Also read the section on your return rights.

Force majeure

Should a situation arise that makes it impossible for us to fulfill its obligations in this agreement, and which according to normal rules of purchase law is considered Force Majeure, the affected party's obligations cease as long as the extraordinary situation persists. Force Majeure is suitable, for example, for changes in the law, labor disputes, strikes, lockouts or other circumstances beyond the control of the parties, such as war, rebellion, fire, explosion or intervention by public authorities. The same applies in the event of a sudden change in requirements for labeling of products, warning texts, sales bans or decisions by authorities that affect the market and products in a negative direction or abnormal decline in the market.

Minimum age:

To shop in our online store, you must be 18 years of age or older. If you are under 18 years of age, you can get an adult, e.g. a guardian, to act for you.

Information provided in the online store

We strive to provide our customers with as accurate information about our products as possible. However, we reserve the right to make typing or printing errors, which may mean that we can not deliver in accordance with information provided in our online store, our marketing or in any other way.